Support - Return/Exchange Policy
Yes, We offer Easy Return and Exchange.
– The request for return/exchange is to be placed within 2 days
of delivery.
– Items should be unused in their original condition & intact with tags.
In order to facilitate a return/ replacement, the products must meet the following criteria:
– The request for return/ replacement is placed within 2 days of delivery.
– Items should be in their original condition, intact with tags.
– Items should be unwashed and unused.
– Items should be in their the original packaging.
– Items should not be on sale or clearance sale
Used products or items on clearance sale are non-refundable.
Once the return product is received and inspected, the refund will be initiated within 3-5 working business days.
We are available from Monday to Saturday to answer all your questions.
Mail us at : support@superstan.in
WORKING HOURS – 10AM – 6PM
You can track orders using your order id or tracking id on our Tracking page.
Track information and link is shared via email and WhatsApp once shipped from our warehouse.
2 to 5 working days for metro cities
4 to 7 working days for the rest of India.
If our courier partners are unable to deliver the product and they send it back to us, we will initiate a refund to the original form of payment account which will reflect within 24-48 hours of initiation.
You can purchase using a debit card, credit card, net banking, UPI
In case there is a failure in payment, please retry and keep the following things in mind:
Please confirm if the information you’ve provided is correct and that your internet connection wasn’t disrupted during the process. If your account has been debited even after a payment failure, the deducted amount is transferred back to your bank account within 3-5 business days. If you have not received the money back, you can email us at support@superstan.in
